Impiegato/a Customer Care
Core
Handling customer requests via phone and email, resolving order and product issues, and updating data in management systems.
Role type
Customer Care Associate
Builds
Efficient customer service and order resolution
Domain
Retail / E-commerce
Deliverable
client delivery
Required skills
Customer service, English (written and spoken), Data entry, Cross-functional communication
Responsibilities
Managing customer inquiries via phone and email, Resolving issues related to orders and products, Updating data in management systems, Coordinating with different company departments
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