Responsable Équipe Après Vente H/F
Core
Managing the after-sales sector (workshop and spare parts store) for a multi-brand automotive dealership, focusing on commercial development, profitability, and customer satisfaction.
Role type
Team Leader / After-Sales Manager
Builds
After-sales services and spare parts sales for MG, SEAT, SKODA, and SUZUKI vehicles
Domain
Automotive retail and after-sales services
Deliverable
product features
Required skills
Team management, commercial development, marketing strategy, negotiation, operational planning, quality management, stakeholder relations
Preferred skills
Analytical skills, leadership, customer retention strategies
Responsibilities
Oversee workshop and spare parts store operations, develop commercial strategies for after-sales, negotiate with key accounts and suppliers, plan vehicle service distribution, implement quality improvement initiatives, manage team performance and training