Operations Manager
Core
Oversees full execution of outcome-based security contracts, managing workforce operations, stakeholder relationships, and delivery of compliant security personnel and technology.
Role type
Senior Operations Manager (Security Services)
Builds
Security operations and staffing solutions for client sites
Domain
Security services / Facility management
Required skills
Team leadership (50+ staff), Contract execution, Site inspection, Compliance management, Staff scheduling, Incident investigation, Financial reporting, Risk assessment, Government liaison, Equipment inventory
Preferred skills
Disciplined services background, Financial knowledge, Legal knowledge
Technologies
S360, Skywalker, G4S SG Portal
Responsibilities
Serve as single point of contact for contract execution and stakeholder management; Supervise and guide staff to ensure adherence to procedures; Conduct site inspections, risk surveys, and security audits; Manage staff scheduling, training, and discipline; Investigate incidents, misconduct, and customer claims; Maintain contract compliance and legal requirements; Coordinate with Control Room and Managing Agents; Manage contract mobilizations and demobilizations.
Seniority
Senior, hands-on IC
