Sales Support Coordiator / Officer ( EDI & Billing )
Core
Manage disputed invoices and troubleshoot root causes for customers on EDI billing within the freight forwarding industry.
Role type
Sales Support Coordiator / Officer (EDI & Billing)
Builds
Resolved billing disputes and accurate EDI billing records
Domain
Freight Forwarding / Logistics
Deliverable
client delivery
Required skills
EDI billing processes, Freight Bill Audit and Payment (FAP) processes, Microsoft Office (Excel, Outlook, Word), invoice dispute management, stakeholder communication
Preferred skills
Customer service experience
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