Operations Officer (Cross-Border Trucking)
Core
Manages bookings, customer service, and customs documentation for cross-border trucking shipments.
Role type
Operations Officer (Cross-Border Trucking)
Builds
Cross-border trucking delivery schedules and customer delivery reports
Domain
Logistics / Freight Forwarding
Deliverable
client delivery
Required skills
Cross-border operations, Trucking, Customs documentation, Customer service, Invoice preparation, UFS system updates
Responsibilities
Takes bookings for export & import cross-border trucking shipments, Handles customer services and complaints, Applies for local & overseas customs permits, Coordinates customers' inquiries and requests, Attends to delivery of goods, Updates receiving and delivery status in UFS, Prepares road delivery reports, Liaises with overseas offices on delivery schedules, Prepares invoices to customers
