Catalog Specialist II, Global Catalog Operations
Core
Conduct quality audits on Amazon's retail catalog, make high-confidence corrections using human judgment, and create/enrich textual content to enhance the e-commerce buying experience.
Role type
Senior IC catalog operations specialist (content audit & enrichment)
Builds
High-confidence retail catalog data and enriched product content for Amazon customers
Domain
E-commerce / Retail
Required skills
qualitative research, quantitative analysis, editorial judgment, data validation, search techniques, process improvement, stakeholder communication, mentorship
Preferred skills
analytics & statistical tools (SAS, PowerBI, SQL, ETL), data visualization (Tableau, Datazen, SSRS), back office operations, escalation management
Technologies
Amazon Seller Support tools, SQL, Tableau, PowerBI, SAS, ETL
Responsibilities
Lead and oversee content audits adhering to SOPs; Approve or disapprove audit entries based on guidelines; Create and curate custom prompts/instructions to improve system outputs; Analyze system-generated outputs to fine-tune instructions; Utilize sources to validate and enrich catalog data; Identify emerging trends and patterns from data analysis; Produce executive metrics and recommend process improvements; Mentor other associates on audit activities.
Seniority
Mid-level, hands-on IC
