Operations Manager
Core
Manage day-to-day operations of an Accounts Receivable (AR) follow-up team to ensure compliance and drive payment collection from US insurance payors.
Role type
Senior IC Operations Manager (Healthcare Revenue Cycle)
Builds
Operational efficiency in healthcare revenue cycle management
Domain
Healthcare / Revenue Cycle Management
Required skills
AR follow-up management, Denial management, Medicare/Medicaid knowledge, ICD/CPT code expertise, Team management, Performance management, US payor mix expertise, CMS 1500 & UB04 forms handling
Preferred skills
Experience interacting with US clients, Escalation management, Analytical skills
Technologies
MS Word, Excel, PowerPoint
Responsibilities
Establish and assure compliance with departmental and corporate policies, Manage work allocation and team building, Conduct performance management including KRA and PIP, Generate internal and client performance reports, Manage escalations with US clients
Seniority
Senior, hands-on IC