German Speaking Partner Technical Solutions Consultant - Work In Sofia, Bulgaria
Core
Provide high-level technical support and consultancy to partners within the Customer Support Services network, troubleshooting complex technical issues for German-speaking clients.
Role type
Technical Solutions Consultant (Customer Support Services)
Builds
Technical workflows and service delivery protocols for BPO partners
Domain
BPO and Customer Support Services
Deliverable
client delivery
Required skills
German (native or fluent), technical troubleshooting, ticketing system documentation, cross-functional collaboration, high-priority escalation management
Preferred skills
proactive mindset, ability to articulate technical concepts clearly
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