BILINGUAL SPANISH CALL CENTER REPRESENTATIVE (Full-Time & Part-Time)
Core
Bilingual customer service representative handling inbound and outbound contacts to troubleshoot basic technical issues, resolve customer inquiries, and process claims.
Role type
Customer service representative (inbound/outbound)
Builds
Customer support interactions for diverse clients
Domain
Business Process Outsourcing (BPO) / Customer Experience
Deliverable
client delivery
Required skills
Fluent English and Spanish, problem solving, conflict resolution, data entry, account management, script adherence, system utilization, claims processing, multitasking
Preferred skills
1 year experience in customer service, technical support, inside sales, or back-office support
Technologies
Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), Windows PC applications
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