Recepcionista (temporal) - NH Collection Caceres Palacio de Oquendo - (Cáceres)
Core
Front Office receptionist responsible for guest check-in/out, room allocation, sales, and night audit operations at a hotel.
Role type
Front Office Receptionist
Builds
Guest experiences and hotel occupancy
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
Guest service, room allocation, sales and up-selling, night audit, cash handling, local language fluency, English fluency, MS Office, Front Office systems
Preferred skills
Prior Front Office experience in similar hotel size/complexity, Hotel Management degree
Technologies
Microsoft Office, TMS, Front Office systems
Responsibilities
Manage guest check-in and check-out processes, allocate rooms based on guest profiles, handle guest requests and complaints, maximize room occupancy through sales and up-selling, manage room reservations, provide local information and tour assistance, handle night audit and cash operations, conduct security rounds
Seniority
Entry to Mid-level