Front Office Shift Leader - Pestana CR7 Gran Vía Madrid - (Madrid)
Core
Leading front office operations to manage guest check-ins, reservations, and daily financial closing for a hotel in Madrid.
Role type
Front Office Shift Leader
Builds
Guest experiences and daily hotel financial records
Domain
Hospitality / Hotel Management
Deliverable
client delivery
Required skills
Guest registration and needs management, End-of-day accounting and audit, Reservation management, Complaint and emergency handling, Cash balancing and receipt recording, Balance investigation and resolution, Forecasting and audit preparation
Preferred skills
Proven shift leader experience in hospitality (4+ years), Opera PMS proficiency, Mathematical and management skills, Attention to detail, Problem-solving, Customer service, Multitasking, Written and verbal communication, Hospitality training
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