Recepcionista (baja larga duracion) - NH Collection Santiago de Compostela - (A Coruña)
Core
Front Office Receptionist responsible for guest check-in/out, room allocation, sales maximization, and providing local information.
Role type
Front Office Receptionist
Builds
Guest experiences and hotel occupancy
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
Guest service orientation, Sales orientation, Room allocation, Cash handling, Local knowledge, Up-selling techniques, Audit reporting
Preferred skills
Front Office experience in similar hotel complexity, Hotel Management degree, High-level English, Microsoft Office, Front Office systems
Technologies
Microsoft Office, TMS, Front Office systems
Responsibilities
Manage guest check-in and check-out processes, Allocate rooms based on guest characteristics, Maximize room occupancy through sales and up-selling, Handle billing and night cash operations, Provide local information and arrange guest services, Conduct night security rounds and audit reports, Assist other departments as needed