Zonal Lead Health Insurance
Core
Senior field-operations management role supervising a team of six or more field staff to manage health insurance claims, negotiate medical bills, and drive cost-efficiency.
Role type
Senior IC Zonal Lead Health Insurance
Builds
Cost-saving outcomes, customer satisfaction, and revenue through lead generation for health insurance claims
Domain
Health Insurance / TPA ecosystem
Required skills
Team leadership, medical and bill negotiation, conflict management, field activity governance, data accuracy monitoring, escalation handling, cost-saving analysis, lead generation, KPI tracking
Preferred skills
Experience in Hosp Process Management, Cashless operations, Revenue generation
Technologies
None stated
Responsibilities
Lead teams of six or more field staff with hands-on performance coaching and conflict management; Negotiate medical bills and evaluate treatment plans to optimize outcomes; Review and approve cost-saving entries; Monitor field performance, visit discipline, and data accuracy; Handle escalations, customer grievances, and hospital-related disputes; Drive revenue through lead generation and ensure monthly KPIs are met
Seniority
Senior, hands-on IC