Italian Speaking Fitbit Products Support Specialist - Work In Sofia, Bulgaria
Core
Provide expert, high-touch support to customers regarding Fitbit wearable devices and fitness tracking software, troubleshooting technical connectivity issues and guiding users through setup and wellness goal-setting.
Role type
Customer support specialist (wearable fitness technology)
Builds
Fitbit wearable devices and fitness tracking software
Domain
Fitness & Wellness / Wearable Technology
Deliverable
client delivery
Required skills
Italian (native or fluent), English (proficient), technical troubleshooting, customer communication, health metrics setup
Preferred skills
Previous experience in customer-facing roles, passion for fitness and wellness industry
Technologies
Fitbit ecosystem, health tracking software
Responsibilities
Troubleshoot technical connectivity issues between hardware devices and the Fitbit ecosystem, Guide users through the setup of health metrics and activity tracking, Educate clients on maximizing fitness data for health outcomes, Collaborate with internal teams to provide feedback on product performance, Act as a brand ambassador promoting a healthy lifestyle
Seniority
Individual Contributor
