Polish Speaking Back Office Gaming Support Specialist - Work In Sofia, Bulgaria
Core
Provide high-level back office support, monitor player data, and investigate account activity for the global Gaming & Esports ecosystem.
Role type
Back office gaming support specialist
Builds
Player support workflows and account integrity checks
Domain
Gaming & Esports
Deliverable
client delivery
Required skills
Polish (native/fluent), English (proficient), data analysis, problem-solving, attention to detail, security/anti-fraud protocols
Responsibilities
Monitor and analyze player data to ensure platform integrity, coordinate with internal departments to resolve technical and account issues, translate and localize support documentation, conduct investigations into account activity adhering to security protocols, document interactions in a centralized management system
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