Portuguese Speaking Customer Support Specialist - Work In Sofia, Bulgaria
Core
Provide professional and empathetic customer support via phone, email, and live chat, resolving complex inquiries and technical issues for international clients.
Role type
Portuguese-speaking Customer Support Specialist
Builds
Customer support services for international clients
Domain
Customer Support Services
Deliverable
client delivery
Required skills
Portuguese (native or fluent), English proficiency, problem-solving, CRM management, cross-functional collaboration
Responsibilities
Deliver support via phone, email, and live chat; resolve complex inquiries and technical issues; maintain accurate records in CRM systems; contribute to team improvement through feedback; collaborate with cross-functional departments; participate in ongoing training.
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