Portuguese Speaking iRobot Support Specialist - Work In Sofia, Bulgaria
Core
Provide expert technical support and troubleshooting for iRobot consumer electronics products to Portuguese-speaking users.
Role type
Support Specialist (Consumer Electronics)
Builds
iRobot consumer electronics products
Domain
Consumer Electronics / Smart Home
Deliverable
client delivery
Required skills
Portuguese (native/fluent), hardware/software troubleshooting, CRM documentation, technical translation
Preferred skills
passion for smart-home technology, problem-solving in fast-paced environments
Responsibilities
Manage customer inquiries via phone, email, and live chat; diagnose hardware and software issues; translate technical documentation; document interactions in CRM; collaborate with international support teams.
Seniority
Individual Contributor
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