Recovery Officer.Cards-Recovery
Core
Review and analyze charged-off cases to maximize recoveries and assist customers in settling overdue liabilities.
Role type
Senior IC recovery officer (credit collections)
Builds
Recovered funds for the bank's credit management department
Domain
Banking / Credit Risk Management
Deliverable
client delivery
Required skills
negotiation, customer engagement, legal knowledge, data analysis, settlement proposal, compliance adherence, MIS reporting, call management
Responsibilities
Analyze customer repayment problems and propose settlements, follow up on leads to contact customers and achieve call targets, ensure adherence to CPR guidelines and confidentiality, update collection systems and close settled accounts, escalate difficult queries to the Team Leader.
Seniority
Mid-level, hands-on IC
Sourced via adzuna · Listed on CareerPlan, which tracks 877,000+ jobs from 20+ sources.