Manager Conversion Payroll
Core
Provide production oversight, performance management, coaching, and partner engagement for Payroll service teams supporting payroll implementation, online enrollment, and automatic enrollment for new and existing clients.
Role type
Manager, Payroll Operations
Builds
Payroll implementation and enrollment services for financial products
Domain
Financial Services / Asset Management / US Retirement
Deliverable
dashboards & analysis
Required skills
People management, stakeholder management, project management, process design (SOPs), risk identification, performance evaluation, client service management, analytical skills, time management
Preferred skills
US retirement (Defined contribution) experience, asset management experience, capital markets knowledge, end-to-end client onboarding knowledge, Certified Project Management Professional (PMP)
Technologies
Microsoft Office Suite
Responsibilities
Manage team development, hiring, and training; conduct performance evaluations; prepare management reports and dashboards; update policies and procedures; resolve escalated issues and queries; monitor deliverables and track activity; drive process efficiency and innovation.
Seniority
Manager, hands-on leadership
