Investigation Representative, ROW IB
Core
Resolve seller and fulfillment center issues through data analysis, internal tool research, and real-time decision-making to ensure smooth inbound operations.
Role type
Senior IC investigation specialist (inbound operations)
Builds
Hassle-free inbound experience for sellers and vendors across Amazon fulfillment centers
Domain
E-commerce logistics and inbound operations
Required skills
SQL for data mining, data analysis, trend identification, process improvement, automation, deep diving, research mindset
Preferred skills
Experience with business intelligence tools, ability to identify gaps and risks in mechanisms
Responsibilities
Conduct assigned investigations in ambiguous environments, facilitate information flow between stakeholders, report progress, identify blockers, propose solutions, summarize findings
Seniority
Mid-level, hands-on IC