Assistant Branch Manager-Inbound-Branch Banking-Service
Core
Oversee daily branch operations, ensure regulatory compliance, and manage customer service processes.
Role type
Assistant Branch Manager (Inbound)
Builds
Branch banking services and customer transaction processing
Domain
Banking
Required skills
Leadership, regulatory compliance, customer service management, cash operations, AML/KYC compliance, queue management, transaction authorization
Responsibilities
Oversee day-to-day branch operations, ensure adherence to bank policies and audit standards, authorize and verify customer transactions, manage branch lobby and customer queues, handle cash operations including FX and traveler's cheques, resolve customer complaints, ensure AML and KYC compliance for account opening forms
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