Your Next Big Career Move - Infosys BPM Service Desk Hiring in Bangalore & Pune
Core
Service Desk support for Microsoft tools and network issues.
Role type
Service Desk Analyst
Builds
IT support services for clients
Domain
IT Services
Deliverable
client delivery
Required skills
Microsoft tools (Outlook, Windows, Teams, OneDrive, Active Directory), ServiceNow, network troubleshooting (VPN, TCP/IP, OSI models), written and verbal English
Preferred skills
None stated
Technologies
Microsoft Office, ServiceNow
Responsibilities
Support Microsoft tools, Collaborate on network issues, Handle 24x7 rotational shifts
Seniority
Mid-level (1-4 years experience)
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