GSA - Front Office
Core
Front office staff delivering guest services including check-in/check-out, luggage handling, and local area guidance to create a memorable stay experience.
Role type
Front Office Associate
Builds
Guest experiences and operational services for hotel guests
Domain
Hospitality / Hotel Operations
Deliverable
product features
Required skills
Guest service, check-in/check-out processing, luggage handling, local area knowledge, safety compliance, policy adherence
Responsibilities
Process guest check-in and check-out, assist with luggage transport, guide guests on local highlights, maintain safety and confidentiality standards, follow company policies and procedures
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