Front Office - Apprentice
Core
Support the Front Office team in day-to-day operations including guest services, check-in/check-out procedures, and basic administrative activities.
Role type
Apprentice Front Office Associate
Builds
Guest services and hotel operational support
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
Guest communication, check-in/check-out procedures, telephone etiquette, record keeping, administrative support, event coordination, confidentiality, safety compliance
Preferred skills
Willingness to learn, professional behavior, teamwork
Technologies
None stated
Responsibilities
Assist guests with inquiries and requests, support check-in and check-out processes, maintain front office logs and shift reports, answer telephone calls, coordinate appointments and events, maintain reception area cleanliness, follow hotel safety and emergency procedures
Seniority
Entry-level / Apprentice
