General Manager, Commercial Operations
Core
Overall management and operational performance of assigned commercial assets, ensuring efficient, safe, and high-standard operations.
Role type
Senior General Manager, Commercial Operations
Builds
Operational efficiency, income performance, and long-term asset value enhancement for commercial office buildings and mixed-use developments.
Domain
Commercial Real Estate / Facilities Management
Required skills
Commercial property management, asset operations, facilities management, MEP systems knowledge, financial management, regulatory compliance, stakeholder management, risk management, sustainability program management, contract management, budget control, team leadership.
Preferred skills
Managing Grade A commercial assets, mixed-use developments, BCA Green Mark certification, RICS/CPM/IFMA certifications.
Responsibilities
Oversee day-to-day building operations, facilities management, and ancillary retail components; Lead in-house teams and outsourced service providers; Prepare and control annual OPEX and CAPEX budgets; Drive cost efficiency and NOI improvement; Act as senior operational contact for key tenants; Manage incidents, escalations, and lease obligations; Ensure compliance with building guidelines and statutory requirements; Oversee HSE policies and emergency preparedness; Conduct regular audits and risk assessments.
Seniority
Senior, hands-on IC