Client Support Coordinator
Core
Convert new customer enquiries and secure, develop, and grow existing clients by sourcing serviced apartments and negotiating competitive rates.
Role type
Client Support Coordinator (Sales & Operations)
Builds
Serviced apartment reservations and client relationships
Domain
Hospitality / Short-term rental
Deliverable
client delivery
Required skills
Sourcing accommodations, Negotiating rates, Managing reservations, Business development, Customer service, Record keeping, Payment monitoring, Complaint resolution
Preferred skills
Mandarin (fluent)
Technologies
Booking systems
Responsibilities
Taking enquiries via phone and email, Making reservations for clients, Attending property viewings, Assisting other departments with data projects
Seniority
Individual Contributor
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