Stellenangebot Gouvernant:e bei ZFV
Core
Ensuring room cleanliness, appearance, and guest satisfaction while managing and supervising the housekeeping team in a boutique hotel.
Role type
Housekeeping Supervisor (Governant)
Builds
Clean, well-maintained guest rooms and public areas for hotel guests
Domain
Hospitality / Hotel Management
Required skills
Housekeeping operations, team supervision, room allocation, guest needs assessment, hygiene standards enforcement, staff training, recruitment support, PMS proficiency, MS Office
Preferred skills
First leadership experience, detail-oriented, service-oriented, structured, independent, resilient
Technologies
Protel, Fidelio, Opera
Responsibilities
Daily room inspection, ensuring cleanliness and appearance of the entire hotel, identifying and fulfilling guest needs, overseeing housekeeping operations, coordinating room allocation with Front Office, implementing annual deep cleaning, training and leading staff, conducting briefings/debriefings, participating in team meetings, assisting in recruitment
Seniority
Mid-level, hands-on supervisor