UNDERWRITER II: PERSONAL LINES
Core
Issuing new policies, renewals, and endorsements; underwriting in accordance with standards; negotiating renewal terms; and managing survey requirements for personal lines insurance.
Role type
Personal Lines Underwriter
Builds
New business quotes, renewal documentation, and policy endorsements
Domain
Financial services / Insurance
Required skills
Personal underwriting, policy issuance, renewal negotiation, survey management, documentation processing, client communication, risk assessment, compliance adherence, system administration, retention calculation
Preferred skills
Cardinal 360 system experience, Short-Term Insurance Regulatory Exam qualification
Technologies
Cardinal 360 system
Responsibilities
Issuing new policies, renewals, and endorsements on the C360 System; Prepare new business quotes; Underwrite in accordance with standards, policies and procedures; Support the sales team in acquiring and retaining profitable business; Attend to administration and written communication; Ensure that all documentation is processed accurately & correctly; Ensure documentation is checked and authorised if appropriate prior to dispatch; Ensure queries are resolved as per company standards; Negotiating renewal terms and preparing the renewal documentation; Ensure renewal reviews are completed timeously; Ensure retentions are calculated; Request and monitor survey and survey requirements as per laid down procedures; Correct unprofitable policies; Ensure policies are not overexposed; Checking policies before sending to clients; Telephone contact with clients when they phone in with queries or amendments/ additional covers; Saving all work electronically; Resolve escalated customer queries and complaints; Develop work routines in line with operational plans / schedules; Share knowledge on, and participate in the creation of new standards, control systems, and procedures; Align own behaviour with the organisation's culture and values; Collaborate and work with the Underwriting team to ensure required service levels are delivered; Identify and recommend areas / ways to improve processes.