Personal Loans Lead
Core
Lead the day-to-day performance of the personal loans segment, overseeing sales, lender relationships, and operational processes to drive revenue and conversion.
Role type
Lead, Personal Loans (Sales & Operations)
Builds
Personal loan products for SMEs and consumers via a digital platform connecting borrowers with multiple financial institutions.
Domain
Consumer Finance / Fintech / Personal Lending
Required skills
Sales management, lender relationship management, team coaching, regulatory compliance, CRM usage, data analysis, negotiation, operational process improvement
Preferred skills
Experience managing a sales or operations team
Technologies
CRM systems, dashboards
Responsibilities
Drive personal loan applications, approvals, disbursements, revenue and conversion performance; Build and manage relationships with banks, licensed moneylenders and financing partners; Oversee the customer journey from enquiry to disbursement and improve workflows; Manage and coach the personal loans sales and operations team; Ensure customer-facing activities comply with internal and regulatory requirements; Monitor business performance and provide management updates.