Parent Relationship Executive
Core
Foster strong relationships between the institution and parents to ensure customer satisfaction, retention, and successful admissions.
Role type
Parent Relationship Executive (Admissions & Customer Success)
Builds
Admissions pipeline and parent engagement programs
Domain
Education (Early Childhood & K12)
Required skills
Communication, relationship building, admission process management, event coordination, customer service, MS Office, CRM tools
Preferred skills
Early education experience, counseling skills, industry trend analysis
Responsibilities
Act as first point of contact for parents, conduct school tours, manage admission process, coordinate promotional events, assist with fee queries, monitor ticketing system, facilitate communication between faculty and parents, convert leads into admissions.
Seniority
Individual Contributor, Entry to Mid-level