Volkswagen Teiledienstmitarbeiter (m/w/d)
Core
Parts service employee responsible for customer and staff inquiries, part presentation, and logistics in a Volkswagen dealership.
Role type
Parts service employee (automotive retail)
Builds
Vehicle parts and accessories inventory management and customer fulfillment
Domain
Automotive retail
Deliverable
product features
Required skills
Automotive parts market knowledge, commercial understanding, organizational skills, communication skills, customer orientation, initiative
Preferred skills
Technical vocational training, experience as parts and accessories seller, familiarity with parts service systems
Technologies
Parts service systems
Responsibilities
Serve as contact for customers and workshop staff regarding vehicle and accessory parts, present goods in a brand-appropriate and sales-promoting manner, actively approach customers and provide expert advice on Volkswagen original parts and accessories, accept, check, and properly store vehicle and accessory parts, organize timely assembly and availability of parts, optimize logistical processes in planning and implementation