Mitarbeiter (m/w/d) Service Innendienst Schwerpunkt Ersatzteilmanagement
Core
Managing spare parts inquiries, order processing, and technical identification of replacement parts for industrial washing machines and solvent distillation plants.
Role type
Service parts specialist (industrial machinery)
Builds
Spare parts orders and technical documentation for industrial cleaning systems
Domain
Industrial machinery / Chemical processing equipment
Deliverable
client delivery
Required skills
Technical understanding of complex machinery, ERP system proficiency, MS Office, order processing, technical drawing interpretation
Preferred skills
English language skills
Responsibilities
Handling customer inquiries from request to order processing, identifying spare and wear parts using drawings and machine configurations, creating quotes and order confirmations, maintaining customer and item master data in ERP, collaborating with sales, engineering, and production teams, supporting service process optimization