Application Consultant - Microsoft Dynamics 365 CE - Customer Insights (w/m/d)
Core
Consulting and process optimization for implementing and optimizing Microsoft Dynamics 365 CE - Customer Insights solutions.
Role type
Application Consultant
Builds
Configured Customer Insights solutions and Customer Journeys
Domain
Enterprise Software / CRM / Marketing Technology
Required skills
Microsoft Dynamics 365 Customer Insights, CRM process understanding, Data integration, Customer Journey design, Structured analytical work
Preferred skills
Microsoft Dynamics 365 Customer Engagement family, Presentation skills
Technologies
Microsoft Dynamics 365 CE, Customer Insights
Responsibilities
Consult on process optimization, Analyze functional requirements for marketing and customer data, Configure solutions and Customer Journeys, Ensure data quality and integrations, Conduct testing, documentation, and training
Seniority
Mid-level, hands-on IC
