Fashion Support Consultant - (Dutch speaking) - Onsite - GS02

España💼 Full-time💰 $19,624–$19,624🗓 2026-09-26

Core

Handle incoming customer and boutique support calls via telephone, email, chat, and voicemail to resolve demands and maintain service levels.

Role type

Customer Support Consultant

Builds

Support services for fashion brands

Domain

Fashion retail customer support

Deliverable

client delivery

Required skills

Dutch (native), English (fluent), IT platform knowledge, Windows/MS Office, call management systems, SLA adherence, escalation procedures

Responsibilities

Take incoming customer calls and solve user demands, Log call details and provide responses within SLA, Escalate service issues to mentors, Provide cover for other agents, Liaise with supervisors on specific projects, Attend regular team meetings

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About Concentrix

Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.