Internal Sales Clerk - Engineering
Core
Support the sales process by handling customer inquiries, processing orders, preparing quotations, and coordinating between customers, sales representatives, and other departments.
Role type
Internal Sales Clerk
Builds
Quotations, sales orders, and customer service interactions
Domain
Engineering industry sales operations
Deliverable
client delivery
Required skills
order processing, quotation preparation, customer service, product information knowledge, record keeping, follow-up management, documentation, compliance adherence
Preferred skills
technical field experience, technical aptitude, report writing, computer literacy (Office Suite, Excel), advanced English
Responsibilities
Generate quotations for customers, capture and process customer orders accurately, respond to customer inquiries via phone or email, provide information on products and stock availability, maintain customer records, follow up on quotations and outstanding orders, maintain accurate sales records and contracts
Seniority
Entry-level to Junior