Head of Operations
Core
Operational backbone of a central kitchen, owning end-to-end efficiency, performance, and scaling of production environment.
Role type
Senior leadership operations manager (central kitchen/F&B)
Builds
Lean, efficient kitchen operations and scalable production systems
Domain
Food & Beverage / Central Kitchen Production
Required skills
Lean manufacturing (5S, Kaizen, value stream mapping), P&L management, team leadership (30-60 staff), SOP development, cost optimization, data-driven decision making, capital project management
Preferred skills
Six Sigma certification, multi-SKU high-volume food production experience, food safety standards (HACCP, SFA)
Technologies
Microsoft Excel, Google Sheets
Responsibilities
Implement lean manufacturing principles across production processes; Own operational P&L including food, labour, and overhead costs; Lead, mentor, and schedule a team of 30-60 kitchen staff; Drive continuous improvement initiatives and track KPIs; Collaborate with culinary, sales, and supply chain teams to align capacity with demand; Lead capital improvement projects for equipment and layout optimization
Seniority
Senior, hands-on leadership