QUALITY & INNOVATIONS MANAGER
Core
Drive quality excellence, patient safety, and accreditation readiness across a hospital.
Role type
Quality & Innovations Manager
Builds
Hospital-wide quality systems and patient safety programs
Domain
Healthcare / Hospital Administration
Deliverable
dashboards & analysis
Required skills
NABH/NABL/JCI frameworks, root-cause analysis, corrective action planning, KPI monitoring, process improvement, audit coordination, data analysis
Preferred skills
Digitalization, innovation management, evidence-based process improvement
Responsibilities
Lead hospital-wide quality improvement and patient-safety initiatives; Drive compliance with NABH/NABL/JCI and other applicable standards; Develop, monitor and improve quality indicators, clinical/non-clinical KPIs and dashboards; Coordinate internal audits, accreditation assessments, gap assessments and corrective actions; Identify process gaps and lead structured improvement projects; Promote innovation, digitalisation and evidence-based process improvements across departments; Facilitate root-cause analysis, CAPA and continuous improvement initiatives; Train teams on quality systems, patient safety and process excellence; Prepare quality reports and present key insights to senior leadership
