Centre Manager
Core
Lead and mentor a team of Customer Service Executives to drive sales, enrolments, and centre growth for a music education academy.
Role type
Centre Manager (Sales & Operations)
Builds
Music education programmes and services
Domain
Education / Music Arts
Required skills
sales, customer service, team mentoring, lead generation, conversion optimization, event management, teacher growth planning, general administration
Preferred skills
bilingual/trilingual proficiency, adaptability, extroverted personality
Responsibilities
Conduct outgoing sales calls, achieve monthly lead generation and sales targets, mentor team members to meet individual targets, answer incoming calls and emails, conduct sales events, retain existing customers, mitigate student turnover, manage teacher growth plans, perform general administration
Seniority
Mid-level, hands-on IC
