Senior Engineer (Training & Capability Development)
Core
Support engineering capability development and digitalize operational workflows through ITSM platforms.
Role type
Senior Training & Capability Development Engineer
Builds
Standardized digital workflows and structured technical training programs
Domain
Engineering operations / IT Service Management
Required skills
Engineering background, experience with mission-critical systems, capability development, stakeholder coordination, knowledge transfer
Preferred skills
ITSM platforms, ITIL processes, digital learning tools, competency frameworks, vendor management
Responsibilities
Coordinate technical training programs, translate operational processes into digital workflows, manage competency frameworks and certification tracking, support user adoption for ITSM-enabled workflows, align capability development with system enhancements
Seniority
Senior, hands-on IC
