Spezialist Training & Customer Excitement Manager 100%
Core
Designing and delivering product, market, and system training programs to equip sales partners and drive future sports car sales.
Role type
Senior Training & Customer Experience Specialist
Builds
Porsche sales training programs, Porsche Academy LMS, and customer experience initiatives
Domain
Automotive retail and sales training
Required skills
Training program management, LMS administration, customer touchpoint analysis, stakeholder collaboration, data analysis, presentation skills
Preferred skills
Coaching concept development, People Excellence implementation, new learning method integration
Technologies
LMS, MS Office (Excel, PowerPoint)
Responsibilities
Manage and develop product and market training programs, oversee the Porsche Academy LMS and reporting, analyze customer touchpoints to enhance qualification programs, implement new training and coaching concepts, operate the Porsche Training Center
Seniority
Mid-level, hands-on IC
