Retail Education Specialist
Core
Design and implement engaging digital training content and manage an international retail community to drive adoption of learning offerings for boutique teams.
Role type
Senior Instructional Designer (Digital Learning)
Builds
Digital learning content (E-Learning, Micro-Learning, Videos, interactive modules, podcasts, quizzes) and community engagement programs
Domain
Luxury Watchmaking / Retail Education
Required skills
Instructional Design, Digital Learning, Content Creation, Community Management, Workshop Facilitation, LMS Administration, Data Analysis, Project Management
Preferred skills
CSOD platform knowledge, Haute Horlogerie standards understanding
Technologies
Articulate, Rise, Captivate, EasyGenerator, Video tools, Motion Design tools
Responsibilities
Develop diverse digital training content, define and steer content roadmap, collaborate with subject matter experts, ensure editorial and visual coherence, build and manage retail ambassador community, implement engagement mechanisms, organize workshops, administer LMS, monitor communication and performance metrics