Divisional Manager - Ops
Core
Divisional Manager responsible for sales delivery, quality compliance, and operational standardization of retail outlets (ROs) for MS, HSD, Lubes, and NFR products.
Role type
Divisional Manager (Operations & Sales)
Builds
Divisional business plans, sales targets, and operational compliance for retail network
Domain
Energy/Retail (MS, HSD, Lubes, NFR)
Required skills
Sales target allocation, territory planning, regulatory liaison, supply forecasting, franchisee relationship management, team leadership, operational compliance, customer complaint resolution
Preferred skills
Marketing management, brand standardization, stock optimization
Technologies
None stated
Responsibilities
Prepare annual divisional business plans and set sales targets; Allocate targets to TSMs and monitor achievement; Achieve CRA targets through regular RO inspections; Execute divisional branding activities and ensure RO compliance; Maintain interaction with government authorities for approvals; Prepare rolling monthly forecasts for product supply; Build relationships with franchisees and resolve operational issues; Coach and develop TSMs and divisional staff
