Manager - Vi Store Operations
Core
Manage a retail store to drive sales, revenue, and customer satisfaction for voice, data, and handset products.
Role type
Retail Store Manager
Builds
Retail store operations and customer acquisition
Domain
Telecom retail
Deliverable
product features
Required skills
Sales planning and forecasting, Revenue target achievement, Cost management, Customer relationship management, Team leadership and motivation, Inventory management, Loss prevention, Marketing execution, Process adherence, Training and development
Preferred skills
MBA in Business Management
Technologies
POS systems, Documentation systems
Responsibilities
Achieve sales and revenue targets for voice, data, and handsets; Monitor acquisition quality and minimize losses from pilferage; Manage customer churn and satisfaction; Ensure store infrastructure upkeep and stock availability; Execute marketing promotions and product displays; Resolve store-specific issues within timelines; Maintain high employee retention and motivation; Identify performance gaps and provide training.
Seniority
Manager, hands-on IC