Receptionist
Core
Provide warm, professional welcome and administrative support to guests at a luxury private game reserve, ensuring exceptional hospitality and accurate front office operations.
Role type
Front Office Receptionist
Builds
Guest check-in/check-out processes, room allocations, and daily front office operations for a luxury lodge
Domain
Hospitality / Luxury Lodging
Deliverable
product features
Required skills
Guest service, Opera PMS, cash handling, Microsoft Office, shift work, English (fluent)
Preferred skills
Luxury lodge experience, property management systems knowledge
Technologies
Opera, Microsoft Office
Responsibilities
Welcome and assist guests throughout their stay, manage reception desk and front office operations, process payments and reconcile guest accounts, coordinate with housekeeping and other departments, answer telephone calls and respond to guest communications, maintain accurate guest records and documentation
Seniority
Entry-level to Mid-level, hands-on IC