Assistente de Atendimento – Relacionamento com Cliente
Core
Handle customer service for dealerships via phone (0800) and chat app, managing emergencies like accidents and tow requests using geolocation tools.
Role type
Customer service representative
Builds
Customer support interactions and emergency response coordination
Domain
Automotive / Customer Service
Deliverable
client delivery
Required skills
Phone and chat communication, geolocation tool usage, emergency handling, active client follow-up
Preferred skills
Prior customer service experience
Responsibilities
Answering 0800 and app inquiries, directing emergency situations to the Control Center, clarifying doubts, registering requests, and active client contact for information completion.
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