Head Of Department (Hod): Non-Energy Minerals Trade
Core
Oversee daily operations, safety, and quality compliance for non-energy mineral trade inspections across multiple sites, ensuring efficient service delivery and client satisfaction.
Role type
Senior management role for commodity inspection operations
Builds
Inspection services, quality reports, and certifications for non-energy mineral trade clients
Domain
Mining and minerals trade, quality assurance, and safety compliance
Required skills
Operational management, safety compliance, quality management, fleet management, cost management, client relations, inspection coordination, technical support, report approval, resource allocation
Preferred skills
MSc in relevant field, ISO 17025 knowledge, laboratory process flow experience, commodity inspection experience
Technologies
MS Office tools (Excel, Word, Outlook)
Responsibilities
Oversee day-to-day operations with site supervisors, manage and resolve client issues, implement and maintain safety standards, monitor staff performance, coordinate inspection activities, manage operational performance regarding quality and safety, ensure availability of manpower and equipment, assist in quality management system improvements, oversee fleet management, review and approve manpower costs, provide technical support to clients, drive safety compliance, assist with complaints and claim resolution, perform quality checks and approve reports/certificates for release
Seniority
Senior, hands-on IC with management responsibilities