Claims Consultant
Core
Manage commercial motor insurance claims from start to finish, balancing customer advocacy with commercial outcomes.
Role type
Commercial motor claims consultant
Builds
Customer claims resolution experience
Domain
Insurance / Commercial Motor
Deliverable
client delivery
Required skills
claims management, customer relationship building, problem-solving, decision-making, policy compliance, cost management
Preferred skills
motor insurance experience, commercial insurance experience
Responsibilities
Manage a portfolio of commercial motor claims from lodgement through to resolution, Build strong relationships with customers, brokers, suppliers, and internal stakeholders, Make informed decisions and manage claim costs responsibly, Contribute to continuous improvement by identifying process enhancements
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