Consultor Suporte Técnico
Core
Provide specialized technical support for customers on electrical automation, measurement, protection systems, and SCADA software.
Role type
Senior IC technical support engineer (electrical automation)
Builds
Electrical automation and protection systems, SCADA software
Domain
Industrial automation, electrical engineering
Deliverable
client delivery
Required skills
problem-solving, customer service, electrical engineering background, travel availability
Preferred skills
knowledge of circuit breakers and BT/MT panels, multimeters and electrical SCADA systems, technical standards, communication networks and protocols (Modbus, IEC61850)
Responsibilities
Diagnose and resolve technical issues, support customers in product specification and configuration, conduct on-site visits for installation, maintenance, and training, collaborate with internal teams on complex problems
Seniority
Mid-level, hands-on IC
