Captador De Indivíduos
Core
Capturing donations and supporting donors via Call Center for Visão Mundial Brasil.
Role type
Donor acquisition and retention specialist (Call Center)
Builds
Donation campaigns and donor engagement
Domain
Non-profit / Social impact
Deliverable
client delivery
Required skills
Verbal communication, active listening, negotiation, objection handling, data entry, time management, resilience, adaptability
Preferred skills
Results orientation, team collaboration, ethical alignment
Responsibilities
Attending to and building relationships with donors and potential supporters via Call Center; Supporting donor acquisition, recovery, and retention strategies; Making active and receptive outreach calls; Clarifying doubts and providing information to donors; Recovering interrupted contributions and reactivating donors; Approaching for new donations and supporters; Supporting institutional campaigns; Registering and updating information in organizational systems; Meeting function targets and indicators; Ensuring service quality and donor experience.