Alpha Front Office Support Services, Officer
Core
Manage day-to-day client front office activities, support strategic onboarding, and act as a subject matter expert for investment management operations.
Role type
Senior Investment Management Operations Officer (Front Office Support)
Builds
Client Order Management Systems (OMS) and Middle Office IBOR recordkeeping systems
Domain
Asset Management / Investment Banking Operations
Required skills
Front Office expertise, Charles River (CRD) system experience, Middle Office IBOR recordkeeping, Investment Management operations, Equity/Fixed Income/Derivatives/FX/OTC product knowledge, SQL coding, Microsoft Office proficiency
Preferred skills
Python/VBA/Macro experience, trading software experience, change management, process development
Technologies
CRIMS, OMS, IBOR systems, SQL, Python, VBA, Microsoft Office
Responsibilities
Triage and resolve client front office issues, maintain client SLAs and internal deadlines, provide analytical support for change requests, collaborate on best practices for client migration, participate in service review meetings
Seniority
Senior, hands-on IC
